TABLE OF CONTENTS

1. What This Feature Provides

2. Eligibility

3. When Feedback Appears

4. How the Feedback Flow Works

5. Updates to “Overall Feedback”

6. Frequently Asked Questions (FAQ)

• Q1: Why don’t I see communication skills feedback?

• Q2: What counts toward the 75-word requirement?

• Q3: Does this affect my main score or progress?

• Q4: Are pronunciation or grammar included in these four metrics?

• Q5: Why is this restricted to B1+ users?

• Q6: Will I still receive other performance feedback?

This feature provides detailed communication skill assessments based on your spoken performance in standalone roleplays.

1. What This Feature Provides

After completing a standalone roleplay, eligible users will receive feedback on four communication metrics:

1. Relevance – How well your response fits the conversation context.
   

2. Register – Whether your tone and formality match the situation.
   

3. Politeness – How courteous and socially appropriate your phrasing is.
   

4. Confidence – How assured, fluent, and decisive you sound.
   

This feedback is generated using AI and is designed to help improve real-world communication skills.

2. Eligibility

• Communication skills feedback is available only for B1+ (Intermediate and Advanced) users.
  

• Beginner learners (A1-A2) will not see these new metric tabs.
  

3. When Feedback Appears

To receive the new assessment:

• You must complete a standalone roleplay (not part of the Learning Path).
  

• You must speak more than 75 words during the conversation.
  

If the 75-word requirement is not met, the communication skills feedback will not appear.

4. How the Feedback Flow Works

1. User participates in a standalone roleplay.
   

2. Once the user has spoken 75+ words, a summary feedback card appears.
   

3. User taps “View Full Assessment” to open the detailed report.
   

4. B1+ users will see four tabs added (Relevance, Register, Politeness, Confidence).
   

5. Each tab provides descriptive feedback on performance in that skill.
   

5. Updates to “Overall Feedback”

The existing Overall Feedback tab has been adjusted:

• It no longer references specific metrics.
  

• Redundant information (e.g., tone relevance) has been removed to avoid overlap with the new tabs.
  

• The content focuses on general performance rather than metric-based evaluation.
  
  

6. Frequently Asked Questions (FAQ)

Q1: Why don’t I see communication skills feedback?

Possible reasons:

• You have not spoken more than 75 words.
  

• You are below B1 level.
  

• You are using a Learning Path roleplay (the feature works only in standalone mode).
  

Q2: What counts toward the 75-word requirement?

Only the user’s spoken words during the roleplay session.

Q3: Does this affect my main score or progress?

No.

These metrics provide additional insights and do not affect course progression or achievements.

Q4: Are pronunciation or grammar included in these four metrics?

No.
These metrics focus on communication style and appropriateness, not pronunciation accuracy or grammar errors.

Q5: Why is this restricted to B1+ users?

Intermediate and advanced learners can better understand and apply concepts like register and politeness. These concepts may not be meaningful for beginner users.

Q6: Will I still receive other performance feedback?

Yes.
Standard pronunciation, grammar and vocabulary feedback remains available for all users. Communication skills feedback is an additional layer for B1+ learners.