FAQs

How to cancel ELSA subscriptions
There are 2 ways to register an ELSA subscription: via the ELSA website (ELSASPEAK.COM) or in-app purchase (by Google Play or Apple). If you subscribed to a...
Thu, 11 Apr, 2024 at 4:56 PM
What are the ideal conditions to practice with ELSA?
To be able to hear ELSA's pronunciation clearly and record your voice accurately, users are advised to practice in the following conditions: A quiet e...
Fri, 13 Mar, 2020 at 12:47 PM
Why is the volume so low?
To increase the volume for lessons, please adjust the media volume of your device directly by pressing on its hard keys. If the volume is at its maximum but...
Fri, 13 Mar, 2020 at 12:47 PM
How to adjust the volume?
Currently, the app has two independent volume systems, which can be adjusted as follows: Adjusting lesson volume (Listen to Elsa reading samples, feedba...
Fri, 13 Mar, 2020 at 12:49 PM
How to learn with ELSA - using the app
Each person will have their own effective way of learning. However, here are the methods that are considered to be the most effective in optimizing ELSA'...
Fri, 13 Mar, 2020 at 12:51 PM
Why doesn't ELSA have Vietnamese/Japanese translation?
ELSA offers lesson definitions & translations for our normal pronunciation and conversation lessons, as well as the Dictionary. To view the translations...
Thu, 11 Apr, 2024 at 5:11 PM
How can I stay updated with the latest information & promotions on ELSA??
You can stay updated by: Liking or following us on Facebook (@elsaspeak) or click here. Following us on Twitter (@Elsaspeak2) or clicking here. Subscrib...
Tue, 21 Jul, 2020 at 6:19 PM
Why do I have to study with ELSA?
ELSA Speak is the only English speaking and communication app that can help you correct pronunciation errors to each syllable thanks to the use of Artificia...
Fri, 13 Mar, 2020 at 12:56 PM
How long does it take to notice my improvement?
This will depend on your starting English proficiency level, practice time with ELSA, frequency of your use (i.e. how often you practice with ELSA). We high...
Fri, 13 Mar, 2020 at 12:56 PM
Does ELSA Speak have face-to-face / online conversation classes with native speakers?
ELSA Speak is an English speaking and communication app that uses artificial intelligence (AI) to analyze and provide automated feedback to users. Therefore...
Fri, 13 Mar, 2020 at 12:57 PM