FAQs
Before deleting your account, please note that deleting your account means deleting your history and studying progress in ELSA and you will not be able to r...
Thu, 11 Apr, 2024 at 5:20 PM
1. Ensure the payment was made successfully and you received a receipt. If your ELSA payment is marked as ‘pending’ on your bank statement, it might not...
Thu, 11 Apr, 2024 at 5:25 PM
For Android devices, the speaker icon (for sample audio) will not display if your device has a weak or unstable internet connection.Kindly try connecting to...
Fri, 13 Mar, 2020 at 1:18 PM
To enjoy the full benefits of ELSA AI and other features of ELSA, we recommend upgrading your subscription to our Premium membership. With a Premium members...
Thu, 11 Apr, 2024 at 5:30 PM
Should you have any questions or concerns, please contact us via email support@elsanow.io If you still have further inquiries after going through our F...
Fri, 13 Mar, 2020 at 1:23 PM
I. Differences between Pro and Premium and Conversation Bundle: Features Pro Premium Conversation Bundle 7,100+ ELSA lessons in 40 t...
Fri, 26 Apr, 2024 at 1:55 PM
Step 1: Install ELSA Speak application on your mobile devices from the App Store or Google Play Store. Availability: ELSA Speak is a mobile app that can...
Fri, 26 Apr, 2024 at 5:52 PM
All subscriptions are automatically charged after the free trial ends or in the next billing cycle. Make sure to cancel the subscription at least 24 hours b...
Sat, 4 May, 2024 at 7:53 PM
1. Ensure the payment was made successfully and you received a receipt. If your ELSA payment is marked as ‘pending’ on your bank statement, it might not h...
Fri, 26 Apr, 2024 at 5:57 PM
Provide us with the following information: 1/ Receipt of payment (if you have purchased a subscription). 2/ New email to change to (must be a NEW email...
Fri, 26 Apr, 2024 at 6:00 PM