FAQs

Dictionary feature - usage and limits?
As of now, you can check the pronunciation using the ELSA dictionary for a short paragraph of about 50 characters at a time. ELSA will guide you on how to p...
Fri, 13 Mar, 2020 at 1:08 PM
Does the dictionary have instructions when I read them incorrectly as in the lessons?
The ELSA dictionary will also read the sample for you → Listen to the reader → Evaluate and point out your mistakes and guide you on how to fix them.
Fri, 13 Mar, 2020 at 1:09 PM
How to set up a daily reminder?
You only need to go to: Profile → General settings → Turn on “Daily reminders” → ELSA will send notifications (like Facebook notifications) to you daily at ...
Tue, 21 Jul, 2020 at 5:49 PM
How to change the display language? How to use ELSA in our other available translations?
Go to Profile → Edit Profile → Display Language → Select your preferred language → Change the display language successfully. Currently, we offer the...
Tue, 21 Jul, 2020 at 5:51 PM
How the Pentagon scoring system works?
If you have taken the Assessment test: Once you finish the test, 3 of the 5 skills in Your ELSA Score will be updated: Pronunciation, Fluency, and Into...
Fri, 21 Aug, 2020 at 4:11 PM
Can't find ELSA Speak on CH Play / Google play?
Unfortunately, the ELSA Speak app is not yet available in some countries due to national and regional restrictions placed by Google. For affected users, kin...
Fri, 13 Mar, 2020 at 1:12 PM
Already paid for the membership via ELSA's website. Why is it still free?
After successful payment, an activation code will be sent to the email account used for the PayPal payment. Kindly check your Inbox/Spam folders for this em...
Fri, 13 Mar, 2020 at 1:12 PM
Payment via Paypal but didn't receive an activation code?
The activation code will be automatically sent to you once the payment is verified successfully. In case you have not received the information, please s...
Fri, 13 Mar, 2020 at 1:13 PM
Activation code is not valid
Usually this error is displayed when you enter the code incorrectly, please note to check and try replacing the letter O with 0. Please also ensure all the ...
Fri, 13 Mar, 2020 at 1:13 PM
Activation code has been used
Scenario 1: You have previously activated this code with your Email / Facebook account and wish to reactivate on another device. According to Elsa's pol...
Fri, 13 Mar, 2020 at 1:14 PM