Make sure you are logged in to the correct account that you used to activate your ELSA PRO code, if you're not sure which account you have activated, ELSA recommends that you try logging out all of the ELSA accounts you have ( email / facebook) and check your Profile.
If, after trying the above methods, you are still unable to access your Pro account, please send the activation code that you have received to support@elsanow.io for assistance.